Privacy Policy

Privacy Policy

Introduction

Welcome to http://therapy-for-young-adults-bilingual.denvermentalhealthcare.com (hereinafter referred to as “Therapy for Young Adults Bilingual,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, storage, and handling of information from users who access our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at http://therapy-for-young-adults-bilingual.denvermentalhealthcare.com.
  2. Any mobile applications or software we develop for user interaction.
  3. Online services and platforms offered by Therapy for Young Adults Bilingual.
  4. Interactions via email, phone, text messages, and other communication channels initiated by our team.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage users to review them before providing any personal information.

Processing Activities

This Privacy Policy guides our interactions with users when:

  1. You sign up and use our applications as an authorized user.
  2. You visit our websites linked to this policy.
  3. You subscribe to receive newsletters, promotional emails, or other communications from us.
  4. We interact with you through phone calls, text messages, or other messaging services.

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details required to set up and manage your user account, such as names, usernames, email addresses, and passwords (hashed and encrypted).
  2. Payment Information: Data related to transactions made through our services, including payment method details, billing addresses, and transaction history.
  3. Financial Information: This may include bank account information, tax IDs, or other financial records required for service provision or monetization.
  4. Purchase Information: Details about products or services purchased from us, such as order numbers, quantities, and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for the purpose of delivering content and improving user experience.
  6. Location Data: Geolocation information provided by your device to offer location-based services or personalized content.
  7. Feedback and Reviews: Any comments, suggestions, or reviews you provide to enhance our products and services.
  8. Social Media Information: Data from social media platforms when users choose to connect their accounts for seamless access or sharing.
  9. Product Information: Details about the products or services you interact with, including usage patterns and preferences.

We collect this data through various methods: user input forms, account settings, browsing activities, analytics tools, and third-party service providers.

Cookies

Therapy for Young Adults Bilingual uses cookies to enhance user experience and gather analytics:

  1. Strictly Necessary Cookies: These are essential for website functionality, allowing users to navigate through pages seamlessly.
  2. Preference Cookies: Used to remember user preferences, such as language settings or content formatting.
  3. Analytics Cookies: Enable us to track website usage, analyze trends, and measure the effectiveness of our online services.

Users can manage their cookie preferences via our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by applicable laws and for legitimate business purposes. Once these purposes are fulfilled, we securely delete or anonymize the data to protect user privacy. Our retention periods vary depending on the type of data and the legal requirements in our jurisdictions of operation.

Security Measures

Therapy for Young Adults Bilingual implements robust security measures to safeguard personal data:

  1. Encryption: We use encryption protocols to secure data during transmission and storage, ensuring only authorized personnel can access it.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Control: Our internal policies and access controls restrict data access to authorized individuals only.

Children’s Privacy

Our services are not directed at children under the age of 18, and we do not knowingly collect personal information from them. If you believe we have collected such data by mistake, please contact us immediately using the details provided below.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: The right to request access to and receive a copy of your personal data held by us.
  2. Rectification: The right to request corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your data, subject to legal exemptions.
  4. Restriction: The right to restrict the processing of your data in certain circumstances.
  5. Portability: The right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
  6. Objection: The right to object to the processing of your data for specific or direct marketing purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Filing Appeals/Complaints: You can file complaints with relevant supervisory authorities and seek legal remedies if you believe your privacy rights have been infringed upon.

To exercise these rights, please contact our Data Privacy Team at the address provided below. We will respond to legitimate requests within a reasonable timeframe.

Changes to Policy

Therapy for Young Adults Bilingual reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For inquiries, requests to unsubscribe from communications, or data-related questions, please contact us:

  • Email: contact@therapy-for-young-adults-bilingual.denvermentalhealthcare.com
  • Postal Mail: Therapy for Young Adults Bilingual, Privacy Team, [Address], [City, State, ZIP Code]